The best marketing book just got better. Book Yourself Solid, 2nd Edition. Now available. Updated and Expanded!

$10 Service Charge

Michael Port

Written by | January 09, 2009 | No Comments

My favorite local lunch place just put up a new sign. It reads:

If you’re grouchy, irritable or just plain mean there will be a $10 service charge for dealing with you.

I love it. Way to set expectations.

I guarantee customers are friendlier when ordering and in turn so are the staff. Everybody wins.

Subscribe to the Book Yourself Solid Newsletter and get weekly tips on marketing, sales, and business development. You'll also immediately get 2 free chapters from the mega-bestselling, 2nd edition of Book Yourself Solid. I promise not to share your email with anyone.

Print This Post Print This Post |

Leave a Reply